Terms of Service

Last updated: July 2026 · Deutsche Version

1. Scope

These Terms of Service apply to the use of the platform and app "Offline", operated by Zest UG (haftungsbeschränkt), Stadtplatz 39, 84529 Tittmoning, Germany (hereinafter "Offline" or "we"). By registering for or using our services, including the website offline-events.de, the mobile app and the waitlist, you agree to these terms.

2. Description of services

Offline is a platform that matches users into small groups for social events. We bring users together based on their interests, age and personality to enable shared activities (e.g. game nights, walks, bars). Offline only facilitates the contact and the event invitation; the actual meet-up is the responsibility of the participants.

The platform is currently in its beta phase. Features may change or be temporarily unavailable.

3. Registration, minimum age and waitlist

Offline is exclusively for people aged 18 and over. This applies equally to the waitlist, registration in the app and participation in events. By registering you confirm that you have reached the age of 18 and that the data you provide is accurate. If we become aware that an account was created by a minor, we will delete it.

A valid email address is required to join the waitlist. You may not share your login credentials with third parties. You are responsible for keeping your credentials confidential and must inform us without delay if you have any indication that your account is being used without authorisation.

Joining the waitlist does not give you a right to access the app or to participate in events.

4. Rules of conduct

When using Offline, you agree to:

  • Treat other users with respect
  • Refrain from distributing insulting, discriminatory or harassing content
  • Not provide false information about yourself
  • Honour events you have accepted, or cancel in good time
  • Not use the platform for commercial purposes or advertising
  • Not use automated access methods or bots

4a. Reporting illegal content

You can report content you consider illegal or in breach of these Terms at any time: in the app via the report function on the relevant post, profile or chat, or by email to info@offline-events.de. Please describe which content is affected, where it can be found and why you consider it impermissible.

We confirm receipt of your report, review it carefully, non-arbitrarily and without undue delay, and inform you of our decision (Art. 16 and 17 DSA). Reports that are manifestly unfounded and submitted repeatedly in large numbers may be disregarded for a reasonable period after a prior warning.

5. Participating in events

Offline events take place in small groups (3 to 7 people). Participation is voluntary. Offline accepts no liability for the behaviour of individual participants at events. Each participant is responsible for their own conduct.

During the beta phase Offline may cover drinks and snacks; this is not a contractual commitment and may be changed at any time.

5a. Suggested meeting points and locations

Unless a venue is explicitly labelled as a "Partner Location" for a given event, the place named in the event is a non-binding meeting-point suggestion only. In those cases there is no organisational coordination, cooperation, reservation or partnership between Offline and the named location.

The decision about admission, availability, capacity and use of the premises rests solely with the operator. Offline accepts no liability for admission being granted or sufficient capacity being available. At suggested meeting points participants attend as ordinary guests, without any special reservation.

A "Partner Location" exists only when the operator of the location has a verified venue account with Offline and has created the event themselves via the Offline venue interface. The app marks this status separately. Locations without this marker are non-binding suggestions with no cooperation in place.

5b. Premium subscription

Offline offers an optional premium subscription ("Offline Pro") that unlocks additional features such as ad-free use, more event suggestions, faster invites and a monthly credit allowance. The subscription is purchased and billed through the respective app store (Apple App Store or Google Play). The applicable prices and terms are shown in the app prior to purchase.

The subscription renews automatically for the same billing period unless it is cancelled at least 24 hours before the end of the current period in the settings of the respective app store. Your billing account will be charged for the renewal at the time of renewal.

Cancellation is only possible via the app store through which the subscription was purchased — on Android via Google Play (Account → Payments and subscriptions → Subscriptions), on iOS via the Apple ID settings. The subscription cannot be cancelled directly through Offline, as the subscription contract is between you and the relevant app-store operator.

Refunds are governed by the terms of the respective app store. Offline cannot issue refunds outside of the app store. Refund information is available at support.google.com/googleplay/answer/2479637 (Google Play) and support.apple.com/HT204084 (Apple).

5c. Credits (in-app purchases)

Within the app you can purchase "Credits" as a virtual balance in various pack sizes. Credits can only be used inside the app — for example to send spontaneous event invites, highlight events or request fresh event suggestions. Purchases are processed and billed by the respective app store.

Credits are consumable digital content. Once delivery begins — that is, once the balance is credited to your account — the statutory right of withdrawal under EU law expires, provided you expressly consented to that loss of the right before purchase. Credits that have already been spent are not refundable.

Credits have no monetary value outside the app, are non-transferable and cannot be paid out. If you delete your account yourself, or if we suspend it because of a breach for which you are responsible, any remaining balance expires. If, on the other hand, we discontinue the app or the credit feature for reasons you are not responsible for, we will announce this with reasonable notice and will refund the value of your unused credits or offer you equivalent compensation. Statutory claims remain unaffected.

5d. Right of withdrawal

Use of the Offline app as such is free of charge. No paid contract with Zest UG arises from it.

Premium subscriptions and credits are purchased through the respective app store. The contracting party in that respect is the app store operator (Apple or Google), not Zest UG. Any right of withdrawal and any refunds are therefore governed by the terms of the respective app store and must be asserted there (see section 5b).

Credits are digital content not supplied on a tangible medium. If, before purchase, you expressly consent to performance beginning before the withdrawal period expires and acknowledge that you thereby lose your right of withdrawal, that right expires once the balance is credited to your account (§ 356(5) German Civil Code).

Should we in future offer services directly and for a fee to consumers, we will inform you separately about your right of withdrawal before the contract is concluded and provide you with a model withdrawal form.

6. Host programme

6.1 Scope and access

You can offer events as a host, provided we have opened the programme for your region. A verified email address on your account is required. There is no entitlement to admission to the programme; we may open, restrict or close access again. The number of hosted events you may run at the same time is limited; the app shows the current cap.

As a host you choose the location, time and format of your event yourself. All other provisions of these Terms, in particular the rules of conduct in section 4, continue to apply to you unchanged.

6.2 No employment relationship; acting on your own account

Participating in the host programme creates no employment, service or other contract of engagement and no partnership. You are not integrated into our organisation, you are not subject to instructions as to the time, place or content of your events, and you are obliged neither to offer events nor to achieve any particular result.

You act on your own account. You are yourself responsible for declaring and paying tax on any payments you receive under the programme and for meeting any trade, social security or registration obligations that may apply. We do not owe you advice on this. Whether and to what extent such obligations exist depends on your personal circumstances; if in doubt, consult a tax adviser.

You are not entitled to act, make declarations or enter into obligations in the name of Zest UG (haftungsbeschränkt).

6.3 Conditions for compensation

Compensation can only arise if a meet-up actually took place. Proof is provided by participant check-in: on site, participants enter a rotating code that is valid only within a limited time window around the start of the event and only within a limited radius of the venue. An event is only taken into account once a minimum number of participants have checked in this way.

In addition to the base amount per event held, a bonus may arise for people who join Offline through your event and remain active afterwards, plus an uplift where those people later also attend events run by other hosts. A minimum event rating may additionally be required.

The amounts and the applicable thresholds in detail — minimum number of check-ins, time window, radius, activity and rating thresholds and the maturity period under section 6.4 — are set out in the version displayed in the app at the relevant time.

Any circumvention or manipulation of this proof is prohibited. This includes in particular passing the check-in code to people who are not present, check-ins without actual attendance, creating or using secondary and sham accounts, and arrangements aimed at triggering compensation without a real meet-up.

6.4 Provisional status, maturity and reversal

Amounts are initially credited to you on a provisional basis only and are shown as pending in the app. A due and enforceable payment claim only arises once the maturity period displayed in the app has elapsed, and only to the extent that the conditions are still met at that point. Until then, the display of pending amounts is a non-binding preview and not a commitment.

Provisional amounts lapse in particular where

  • you release or cancel the event before check-in has begun,
  • a required minimum rating is not reached, or
  • a newly joined person for whom a bonus was provisionally recorded has not remained active until the end of the maturity period.

If you breach section 6.3 or materially breach these Terms, we may cancel provisional amounts and reclaim amounts already paid out. Further statutory claims remain unaffected.

6.5 Payout

Payouts require you to have completed registration with our payment service provider, Stripe. Stripe collects your identity, bank and tax details directly; we do not receive that data.

Payouts are made in batches at irregular intervals. There is no entitlement to a particular payout date or schedule. For as long as the payout function is not enabled, amounts are merely recorded and not yet paid out; the app shows the current status.

Where we are legally obliged to transmit information about you and about payouts to tax authorities, we will comply with that obligation and inform you accordingly.

6.6 Your own responsibility at the event

Even for hosted events, Offline is not the organiser in the legal sense; sections 5a and 7 apply accordingly. You organise the meet-up on your own responsibility, choose the location yourself and are yourself responsible towards that location. You do not thereby assume any duty of supervision or care towards other participants; every participant remains responsible for their own conduct.

6.7 Changes to and termination of the programme

We may change the nature, amount and conditions of compensation and may discontinue the host programme altogether. Changes apply exclusively to events created or claimed after they have been announced in the app. Events already created or claimed remain subject to the conditions displayed at the relevant time, and amounts that have already matured but not yet been paid out remain unaffected.

You may leave the programme at any time. We may end your participation in the programme in the event of breaches of these Terms; sections 9.2 and 9.3 apply accordingly.

7. Liability

We are liable to you without limitation for damages arising from injury to life, body or health caused by a breach of duty by us, our legal representatives or our vicarious agents, and for damages caused by intent or gross negligence. We are likewise liable without limitation under the German Product Liability Act, to the extent of any guarantee we have assumed, and in cases of fraudulent concealment of a defect.

In cases of ordinary negligence we are liable only where we breach a material contractual obligation. Material contractual obligations are those whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely. In such cases our liability is limited to the foreseeable damage typical for this type of contract at the time the contract was concluded.

Our liability is otherwise excluded. This applies in particular to:

  • The conduct of other users before, during and after events
  • Damages arising from participation in an event, unless caused by a breach of duty on our part
  • Temporary outages or technical issues affecting the platform, unless caused by a breach of duty on our part
  • Content on linked external websites

The above provisions do not entail any change to the burden of proof to your detriment. The above limitations of liability also apply for the benefit of our legal representatives, employees and vicarious agents.

Offline is a matchmaking platform. We are neither the organiser of the meet-ups arranged through the app nor a contracting party of the locations named (see section 5a). The participants themselves are responsible for how a meet-up comes about, how it proceeds and for their own safety.

8. Rights in content

8.1 Our content

All content on the platform, including text, graphics, logo, software and design, is the property of Zest UG (haftungsbeschränkt) or its licensors and is protected by copyright. Reproduction, modification or reuse beyond the cases permitted by law requires our prior written consent.

8.2 Your content

The rights in content you upload to the platform — posts, photos, videos, texts, ratings and messages — remain with you. You merely grant us the non-exclusive, geographically unrestricted, royalty-free and transferable right to store this content, to process it technically (for example format conversion, compression, cropping) and to make it available to the respective intended recipients as part of operating the platform.

This licence is limited to the purpose of providing the service and ends when you delete the content or your account. Technical backups for the duration of their existence and content already received by other users are excepted. Any use beyond this — in particular using your content for advertising outside the platform — requires your separate consent.

8.3 Ownership of rights and indemnification

You warrant that you hold the necessary rights in the content you upload and that it does not infringe any third-party rights, in particular copyright, trade mark or personality rights. Persons depicted must have consented to publication. If a third party asserts a claim against us because of content you uploaded, you will indemnify us against justified claims and reimburse the necessary costs of legal defence, to the extent that you are responsible for the infringement. We will inform you of any such claim without delay and give you the opportunity to comment.

9. Ending your use and measures in case of violations

9.1 Ending your use

You may stop using the service at any time and without giving reasons. You can delete your account yourself in the app under Settings > Delete account or via offline-events.de/delete-account. Alternatively you can contact us at info@offline-events.de. An active premium subscription must additionally be cancelled in the respective app store (see section 5b).

9.2 Measures in case of violations

If you breach these Terms or applicable law, we may take the following measures depending on the severity and frequency of the breach:

  • Removing or blocking the content concerned
  • Issuing a warning
  • Temporarily restricting individual features or suspending the account for a limited period
  • Permanently excluding you from the platform

We choose the measure that is proportionate taking your interests into account, and we issue a prior warning where this is appropriate given the severity of the breach. In cases of serious violations — in particular where the safety of other users is at risk, in cases of criminal conduct or harassment — we may suspend the account immediately and without prior notice.

9.3 Statement of reasons and objection

We will inform you of any measure together with the reasons for it (Art. 17 DSA). You may object to the decision within six months at info@offline-events.de. We will review your objection and reverse the measure if it proves to be unfounded.

9.4 Termination by us

We may terminate the user relationship by ordinary notice in text form with 14 days' notice. The right to terminate for cause remains unaffected. Section 5c applies to unused credits in that case.

10. Data protection

For information on how we process your personal data, please see our Privacy Policy.

11. Changes to these Terms

We may amend these Terms of Service where this is necessary to adapt to a changed legal situation or case law, to technical developments of the platform or to changed market conditions, and where the change does not unreasonably disadvantage you.

We will inform you of intended changes at least six weeks before they take effect, in text form, by email to the address you provided or by a message in the app. In that notice we will separately point out the intended changes, your right to object, the period for objecting and the consequences of an objection.

If you do not object before the change takes effect, the new terms are deemed accepted. If you object, the user relationship continues on the previous terms; in that case we may terminate it by ordinary notice with effect from the date the change would have taken effect. You may end the user relationship at any time before the change takes effect by deleting your account.

Changes affecting the balance of performance and consideration, or creating a new principal obligation, will only be made with your express consent.

12. Applicable law and place of jurisdiction

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer with your habitual residence in another state, the mandatory consumer protection provisions of that state remain unaffected.

For consumers, only the statutory places of jurisdiction apply. We do not conclude any diverging jurisdiction agreement with you.

If you are a merchant, a legal entity under public law or a special fund under public law, or if you have no general place of jurisdiction in Germany, the exclusive place of jurisdiction for all disputes arising from this contractual relationship is the registered seat of Zest UG (haftungsbeschränkt) in Tittmoning.

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

13. Contact

For questions about these Terms of Service contact us at:

Zest UG (haftungsbeschränkt)
Stadtplatz 39, 84529 Tittmoning, Germany
Represented by: Justin Brandon Pratt, Managing Director
Commercial register: Amtsgericht Traunstein, HRB 35020
Phone: +49 1512 9786245
Email: info@offline-events.de